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FAQ

Have questions? Here are the answers to our customers' most common ones.

  • How much does the service cost?

    Our Express service starts at $150 per hour per photographer, which is a lower price than many standard photography services. Our pricing varies for our Interactive Services.

  • Are there minimums?

    In order to be able to provide the highest quality photographers, we have a 1 hour minimum for our Express service and a 2 hour minimum for our Interactive services.

  • How does billing work?

    Upon completion of the event, we'll send you a link to our payment form. All payments are securely handled by Stripe. For convenience, we also allow payment via PayPal.

  • What if I need the photographer for longer than I reserved them?

    Most of the time, this is not an issue at all. We understand that this happens from time to time. `Please ask the photographer if this is ok. They are instructed to notify us and we will take care of updating the time on our end. There is no extra fee, just the standard hourly rate applies.

  • Who will my photographer be?

    Your photographer will be an experienced and professional event photographer. They will be engaging, highly skilled, and friendly.

  • How do I know that they will show up?

    We have built custom technology to remain in constant communication with our photographers and will know immediately if one becomes unavailable. The on-demand aspect of our business allows us to get a replacement in time for your event.

  • Are there any extra fees or hidden charges?

    No. The standard service is $150 per hour per photographer for our Express service. While we have many, many other upgrades and services that we can provide, the Pretty Instant Express service is designed to be as simple as possible.

  • Do you rent photobooths?

    We actually have something much, much better. Check out our Interactive services for more information.

Satisfaction Guaranteed

We're in the happy customer business & business is good!

If for any reason you are not satisfied with any part of the Pretty Instant experience, we will refund 100% of your money. It's that simple. We rely very heavily on word of mouth and referrals to grow our business, so your satisfaction is our priority.

About Us

Who we are and why you should trust us with all of your event photography needs.

Over the past several years we've worked with clients all around the country with our interactive event photography service, building a national network of trained photographers who are passionate about shooting events. Now, with our new express service we allow events big and small to book professional photographers without the hassle of sifting through craigslist ads and portfolios for an affordable rate. We know you want a painless booking process, high quality photos, and fast turnaround, and that’s exactly what you get with Pretty Instant express. All we need from you is the date, duration and location of your event and we'll handle the rest.

Contact Us

Have any questions? Please fill out this form and we'll get back to you ASAP.

Need help? Please visit help.prettyinstant.com for any support needs.